Terms & Conditions

Fifi Bijoux cannot guarantee that the sale and delivery of its goods to your particular country or location is permissible, so please be aware of your own geographic import restrictions.  Fifi Bijoux is not responsible for additional import fees which you may incur.

If you realise you have made a mistake and want to cancel your order, please contact us as soon as possible at admin@fifibijoux.com.

If you should receive an item you have ordered that is defective, damaged or not what you ordered, please contact us as soon as possible.

If you have a valid claim in respect of any of the goods which is based on any defect in the quality or condition of the goods, we shall be entitled to replace the goods (or the faulty part in question) free of charge or, at our sole discretion, refund to you the price of the goods (or a proportionate part of the price). Customers are legally entitled to cancel an order within 7 working days of receipt of the product and to return it for a full refund. Earrings may not be returned for hygiene reasons.
Articles are accepted for credit or exchange if  returned in saleable condition within 30 days, accompanied by a sales receipt.

This does not affect your statutory rights.
Terms apply to goods puchased on Fifi Bijoux through websales on this site only(www.fifibijoux.com).
Goods purchased from Fifi Bijoux stockists may not be returned to Fifi Bijoux, these should be returned to the place of purchase.
We strongly recommend returning items by Special Delivery with adequate insurance and retaining proof of posting.

If you have any queries please contact us on 0141 339 8943 Mon-Fri 9am - 5pm GMT.
Or email: admin@fifibijoux.com
Fifi Bijoux is a company registered in Scotland  29659